RH London
RH London

Luxury Hair Boutique

Luxury Boutique salon experience

Welcome to 65 Walton! We are a full service boutique salon that specialises in ethical hair extensions

Terms of Service

Salon Appointments

65 Walton Salon’s appointment system is as follows:

Online

Computer-based application through Phorest wherein clients can see the available time-slots and preferred staff, on all available platforms such as through our website (www.65walton.uk), Facebook (65 Walton London Salon) and Instagram (65walton.uk).

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Operating Hours

Tuesday to Saturday: 9:00 am – 6.00 pm, appointments on Mondays and before or after opening times are available upon request. Please be advised that we are closed on Sundays and public holidays.

Phone-in requests

Based on clients’ preferences, call us at the following number: 02030923345 option 1;  Alternatively email, info@65walton.uk

Walk-in

Clients who have no bookings are accommodated on a first-come-first-served basis and only when there is an available slot. We will add you to our waiting list in case there are no available time slots or staff and will try our best to book you if another client cancels her appointment with us. We always try to accommodate all walk-in clients to avoid a possibly a long waiting period. We highly recommend calling us or booking online ahead of time.

Salon Standards

Consultation Forms

We require all first-time and regular clients undergoing specific services to fill in consultation forms detailing information such as medical history and allergies, previous hair treatments undergone, and other information directly affecting the desired results of a requested service from us.

This step is for our client’s welfare, and therefore, it is crucial that you provide us only with accurate and honest answers.

We may have to refuse to perform your requested service or treatment if we do not have all the required information.

All information provided is kept with the utmost confidentiality.

Clients of Minor Age / Age Limit

Children aged 16 or under will not be accepted if not accompanied by an adult. Parents/Adult guardians will have to fill out and sign the required consultation cards on their behalf.

Some products have specific age limitations. We will always abide by it. We will not perform any service that will put our clients’ health at risk.

Colour Services

All Colour services require a skin test 48hrs prior to the appointment. This takes 2 minutes and can be provided at your complimentary consultation.

Gift Vouchers

Gift vouchers carry certain validity depending on the amount. Gift vouchers can be used only for service purchases and not for retail. It cannot be redeemed for cash replacement.

Services/Treatment Packages

Services/Treatment Packages are required to be paid fully upfront. Services or treatments within the purchased package can only be redeemed in-salon.

Cancellation by Clients

Appointments are important to us. While we understand that sometimes appointments need to be changed or cancelled, we would appreciate it if clients could give us at least 24 hours’ notice for all changes.

It ensures we have the time and the appointment slot available for other clients intending to come to us. 65 Walton Salon reserves the right to require an upfront deposit for future appointments if we see specific clients’ habitual short-notice cancellations.

Cancellation by Us

Due to some unforeseen events or when our staff are absent, we may have to move your appointment to another time or assign a different stylist to perform your booked service/s. Please be assured that we will put our best effort to reschedule the appointment at your earliest convenience and preference.

Other Clients’ Relaxation Moment

We expect all clients to respect other guests inside the salon who enjoy their quiet and relaxation time with 65 Walton Salon. We highly recommend putting mobile phones in discreet mode. Playing loud music or using phones on loudspeakers is strictly prohibited.

Products Return Policy

Please refer to 65 Walton Salon Returns and Refunds Policy.

We at 65 Walton Salon always strive to make our clients satisfied with retail product purchases, but we understand that there may be times when you want to return some items. But due to the nature of the products (hair and other products) we sell, we cannot accept opened items.

We will only accept returns of sealed products in original packaging and the original receipt within 14 days after the date of purchase.

Re-do Policy

We would require our clients to let us know before paying for the services or before leaving the salon to tell us when they are not satisfied with the services availed to address the concern immediately.

We offer to perform a re-do of services within a definite timeframe complimentary if we believe it is appropriate. While it is rare that we may have unhappy clients, in the event that they are, we will request them to visit us personally for our specialist staff to assess the concern and address it with clients’ consent.

Our services price consists of other high-cost components that we as a company need to shoulder. A refund on the service cost is highly unlikely, and the higher management’s approval is required.

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Blondes & Balayages

Abi loves creating bright blondes & lived in balayages, as well as experimenting with vivid colour, so whatever your ideas are she’s up for the challenge! She also loves working with curly hair and celebrating its natural texture, always making sure your hair health is the priority!

Her previous training includes Vidal Sassoon Academy, where she developed precision & experimental cutting skills and in depth colour knowledge & techniques which she continues to develop by always seeking new opportunities.

DANIEL ARGENIO

Award Winning Master Hair Extensionist &
Colour Expert

With over 20 years’ hair industry experience, Daniel Argenio is an award-winning master hair extensionist based at 65 Walton – the city’s most beautiful destination for hair. His work on photography, video, fashion and TV shoots include the X Factor, Love Island and London Fashion Week, making him a favourite amongst the London glitterati. Even celebrities like Gwen Stefani and Nicole Scherzinger have showcased his work on national TV whilst the best brands in the industry have sought him out to train their own accomplished stylists.

Daniel’s distinct work with hair loss solutions, wigs and hairpieces has been derived from over a decade in wig making, customising, and styling. He has well-honed skills in tailoring wigs with colour correction, fitting, cutting and styling, as well as an intrinsic understanding of the profound emotional elements involved in such transformations.

As the son of a salon owner, Daniel found his vocation in hair as an apprentice straight out of school and has since featured in countless glossy mags, industry features and expert opinion pieces. In 2021 Daniel was named Hair Extensionist of the Year and has over time become renowned for his diverse and intricate techniques and almost scientific approach to hair extension care and maintenance.

 “It’s the creative nature of hair and the magical ability it has to transform somebody that drives me. It’s not just the art-like quality that appeals, it’s that transfer of energy – injecting all of that love you have for what you do into the heart of your clients most prominent feature. I love working with long hair and that feeling I get when my client has THAT smile at the end is what makes this a profession of pure passion.”

Lincoln

Master Colourist

Lincoln is a highly skilled and passionate Master Colourist, now bringing his expertise to London after an illustrious & successful career in Sydney. With a keen eye for detail and a creative flair, Lincoln specializes in hair extensions and advanced colouring techniques, consistently delivering stunning, personalized results for his clients.

His dedication to the craft and commitment to staying at the forefront of hair styling trends have earned him a reputation as a trusted and innovative professional in London’s hair industry. Lincoln’s move to London marks an exciting new chapter, where he continues to advocate for excellence in hair care and styling.